Helpful Resources
Q. I’ve been in an accident – what now?
A. Start by reporting your claim to your insurance carrier. They need to know:
• When the accident occurred
• Where the accident occurred (be as specific as possible)
• How the accident happened
• What kind of vehicle or vehicles were involved (including the year,
make, and model)
• A description of the damage on each vehicle
• The names and contact information of people involved in the accident
• The extent of any injuries to people involved in the accident
• The names and contact information of anyone who witnessed the accident
• The name of the law enforcement agency that responded and the police
report number, if police were contacted
Q. I have damage to my property – what now?
A. Call your insurance carrier and let them know:
• When the accident occurred
• A general description of what happened.
• The location of the damaged property and what was damaged.
• The condition of the home and if it is still livable.
• If temporary repairs are needed.
• If the fire or police department was contacted, which department
responded and any report number. Your contact information and
the best time to reach you
Q. Do I need to protect my home from further damage?
A. Yes, once it is safe to do so, it is your responsibility to protect your property from further damage.
• Arrange for reasonable temporary repairs such as boarding up broken
windows, covering the roof, and removing debris.
• Keep a list of any temporary repairs you make to document the damage,
and make sure to save your receipts.
• If possible, place damaged items in a secure area where they can be
inspected. If you are unsure about an item, include it with the damaged property.
• If you have fire or smoke damage, do not try to clean the damaged items.
Sometimes cleaning things without the proper equipment can cause more damage.
Please also call us here at Jackson-Vaughan Agency when you have a claim, so we can let you know what to expect: 985-386-3511.
TEXTING
Our clients may opt-in to receive these text communications from our Agency through the Text Opt-in form on our website.
Upon submission of the form to our office, our Agency (employees or others on the Agency’s behalf) may send text messages in various formats and with various contents, including but not limited to text messages about insurance policies and other transactions initiated by You or marketing the products and services offered by or through the Agency. If you do not wish to receive text messages from the Agency or others acting on the Agency’s behalf or do not agree to the Terms of Use, you should not submit the form.
By submitting the form, you acknowledge that you are the owner or authorized user of the mobile phone number you submit and will notify us immediately if you are no longer the owner or authorized user of the submitted mobile phone number. Additionally, you recognize that you are solely responsible for any message and data charges associated with such text messages.
To opt out of receiving text messages from The Agency at any time, send a text with STOP to us, and you will be removed from our opt-in list. To receive future messages, you will need to resubmit the opt-in form at https://forms.bridge.insure/jackson-vaughan-web-opt-in-form.
Your privacy is of utmost importance to us. We do not sell or lease our contact data or lists to third parties. Rest assured, we will not provide your personal information to any third-party individual, government agency, or company at any time unless compelled to do so by law.